Questions, answered
The things people ask most before renting a space. Anything not covered here — just email us.
The short version on insurance
You must insure it yourself and show proof when you sign. Everything is stored at your own risk. This keeps rates low — it is a condition of the rent.
Do I need my own insurance?
Yes. You must maintain your own insurance on the stored RV, boat or trailer and its contents — the agreement calls for fire and extended coverage with theft, vandalism and malicious-mischief protection for the full replacement cost of the property.
You provide a current declarations page showing that coverage when you sign. It is placed in the space at your sole risk.
How do I reserve a space?
Submit the Request a Space form, or email brett@haystackstorage.com with what you're storing, its length and width, and the dates you need.
We check what's open and reply with the rental agreement and a PayPal link. A request is not a confirmed reservation until you hear back.
How do payments work?
Once your space is confirmed, you set up an automatic monthly payment through PayPal. On a phone you can pick Venmo at checkout — it runs on the same PayPal system.
No deposit, no setup fee. A $25 charge applies to any returned or dishonored payment.
What are the access hours?
You can come and go any time except between 10 pm and 7 am. Indoor renters get a key to the shared, locked building and use the same hours as the outdoor lot.
What size space do I need?
Measure the total length and width, including the trailer tongue or hitch and any overhang — and the height if you want an indoor space. Outdoor spaces come in 35 ft and 40 ft lengths at 10 ft wide; the indoor space is 35 ft long, 10 ft wide and 11 ft high. Between sizes? Go with the larger one.
What can't I store?
Spaces are for personal storage of RVs, campers, boats, jet skis and enclosed trailers only. Not allowed: running a business from the space, any human or animal occupancy, leaving trash, and storing welding, flammable, explosive or otherwise hazardous materials. Nothing prohibited by law.
Year-round vs. winter seasonal — what's the difference?
Year-round runs month to month for as long as you need the space. Winter seasonal covers October through April at the same monthly rate, after which it comes out for the season (weather permitting).
What happens if I stop paying?
If rent or other charges fall past due, access to your space can be denied. Unpaid balances are subject to a lien under the Nebraska Self-Service Storage Facilities Act, and the stored property may be sold to satisfy that lien after at least 45 days' written notice and an advertised sale. The full process is spelled out in the rental agreement.
How do I move out?
Let us know you're leaving, cancel the recurring PayPal payment, and remove it by your removal date (weather permitting). Don't leave it or other property behind after the term ends — abandoned property is handled under the agreement and applicable law.
Still have a question?
Email us and we'll get back to you.